Trusted AstrologyRight of withdrawal
You have the right to withdraw from the present contract without having to state any reasons within 30 days.
The withdrawal period expires 30 days after the date of order.
To exercise the right of refund, you must notify us of your decision to withdraw from the present contract via a straightforward statement (e-mail).
You may use the sample refund form below but it is not mandatory.
In order to comply with the withdrawal period, your notification to use the right of withdrawal must be sent before the end of the withdrawal period.
Sample withdrawal form
(Please only fill in this form and return to contact@trusted-astrology.com if you wish to withdraw from the present contract.)
To the attention of: IWS International Web Services AG, Industriestrasse 47, 6300 Zug, Switzerland (contact@trusted-astrology.com)
I / we (*) hereby notify you (*) of my/our (*) decision to withdraw from the contract for the provision of
services (*) below:
Ordered on (*) / Received on(*):.......................................
Name of consumer(s) :.........................................
Address of consumer(s) :....................................................
Signature of consumer(s) (only in case of paper notification) :................................
Date: .............................
Satisfaction guarantee/refund
In addition to your right of withdrawal, all our paid products are covered by a 30-day satisfaction guarantee. If, for any personal reason, you are not completely satisfied with our services, you may request a refund within 30 days of your purchase, provided no more than one order has been placed per calendar month. After this period, our services are no longer covered by this guarantee and cannot be refunded.
To obtain a refund, simply send us your request by email, mentioning "Claim for refund" in the subject line. We will then return your payment as soon as possible.